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1.0/5

Thank you

Resolved by: İsmail GÜLER · 1 week ago

Date of experience: Jan 15, 2026

Money not transferred to my account

On January 15, 2026, I transferred five thousand lira to my XM account at 12:56, but the money did not reflect in my account. I wrote to the XM support WhatsApp group and did not receive support in Turkish for 10 days. I contacted them via email, and after long efforts, they informed me on January 19, 2026, that they had taken it for review, but I could not reach a definitive conclusion. I no longer believe that my money will come. While I have so much work to do, I stopped everything to chase after my money; both my time was wasted, and I felt embarrassed in front of my family. I would advise anyone considering investing in XM to think twice. I am sharing the receipt of my account and the money I transferred to my account.

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