This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Resolved by Global Broker Verification Platform
Thank you, my problem has been solved.
Resolved by: fatihb36e5 · 2 months ago
Date of experience: Dec 31, 2025
I started Forex transactions with 3500 dollars in Luna Capital and I was assigned as an investment specialist to Demir ALTINBAŞ. He gave me the TOTL transaction, which I heard the name for the first time, as a buy at 15000. He said this product is the average of all indices in the world, with Nasdaq at 24%, Dax at 23%, and BTC at 12%, and that there are other indices as well. When we opened the weekly chart, I saw that while Dax and Nasdaq were constantly rising, the TOTL product had dropped from 23 thousand to 15000. If there was really a correlation between them, this product should have risen. However, just 2 hours after I entered, my account was about to blow up. I told him repeatedly that my account would stop, but he sent me messages saying, "It will turn around from here, we will recover, your account won't blow up." It was falling so fast that TOTL eventually made me hedge. I waited in a locked account for exactly 2 weeks. When TOTL started to rise again and the asset recovered, we broke the hedge. I waited like this for a week. Just when we thought we had fully recovered the account, on December 31, 23:50, it spiked to 13959, the point where I would stop, and then it went up to 14080. And my account blew up. Now there is nothing to be done, when I go in, I get responses like "Did you ask me?" from the consultant. Now neither the consultant nor the expert Demir is interested. There are many people who have been harmed because of this fake product.