zeyne390c2

I was scammed by a fake product in the capital.

Hello
I made an investment of 3000 USD from Luna Capital. On the second day I entered the institution, my investment specialist gave me a sell order for a product called TOTL, which I couldn't find anywhere. Then, he closed that transaction and said I needed to buy 0.10 lots. One hour after entering the transaction, it suddenly started to go against me very quickly, and my loss from that transaction began to increase to -4 thousand, 5 thousand. And I had to hedge to prevent my account from blowing up. My assets suddenly dropped to 300-400 dollars, and I had to hedge completely because of a non-existent product. Later, my investment specialist Demir Altınbaş kept saying that this would turn around now, it needs to turn around. This product supposedly entered the market in 2023 and even fell below the price it entered the market that day. During this process, he didn't care about me at all, didn't answer my calls, saying he was at dinner or in a meeting, etc. Moreover, he responded with things like "What should I do, did I pull the market down? You need to have money on the side in such situations, if you can invest, let's turn in one direction." I researched this product and couldn't find such a product anywhere. When I asked him, he said you can search for it as TOTL CAP, and I couldn't find such a product either. When I asked Mr. Demir what this product is, he told me it is the average price of Nasdaq, Ws30, Dax, and bitcoin products.When these indexes came out, TOTL said things like it would double, but I saw that there was no product moving in that direction. My account exploded last night just because of this product. I was victimized by the institution. I urgently request that my grievance be addressed.